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Level Up Casino VIP Program: Perks, Levels and How It Works
The Level Up Casino VIP Program is built around 12 levels, with VIP membership beginning automatically at Level 8. Here’s how you move up, what changes at VIP level, and how to make sense of the rewards before you play with real money.
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How the VIP Program works: levels, points and the 30-day rule
At Level Up Casino, the VIP journey has 12 levels in total. Levels 1 to 7 are regular levels, while Levels 8 to 12 make up the VIP tier. VIP membership starts automatically when you reach Level 8, so there is no separate VIP application for players progressing through the programme.
Article contents
You earn Loyalty Points, or LP, by betting real money on games. Your LP progress can be tracked in your account, and you need to earn the required minimum within a rolling 30-day window to keep your current level. That rolling window matters: your progress is based on recent activity rather than one permanent total.
In practical terms, it helps to check your progress regularly and keep your betting within a budget you are comfortable with. Chasing a level is never a reason to bet more than planned.
VIP benefits from Level 8: manager, bonuses and account treatment
Once you reach Level 8, a personal VIP manager is assigned to your account. You can contact the manager through chat or email. Their role includes arranging custom bonuses, birthday gifts and special occasion gifts, as well as providing priority support.
The account treatment also changes as you progress. VIP players can receive higher daily and monthly withdrawal limits, a priority withdrawal queue and a maximum bet of up to A$1,000 per round. VIP cashout limits can reach up to A$50,000.
There are also rewards tied to your VIP level, including real-money prizes of up to €30,000 by level. The weekly reward structure can include Free Spins as well, reaching 100 spins at VIP Level 12. Each reward still has its own conditions, so check the individual terms before accepting it.
Your VIP manager is the practical contact
Use chat or email when you need help with a custom bonus, a VIP gift, account support or a question about your current reward terms.
VIP rewards at Levels 8 and 12: what changes as you progress
The difference between the first VIP level and the highest one is most visible in the reward settings. Level 8 is the entry point, while Level 12 carries the strongest stated VIP benefits. Here are the published figures that help show the range.
| Benefit | VIP Level 8 | VIP Level 12 |
|---|---|---|
| VIP status | VIP membership starts automatically | Highest of the 12 levels |
| Cash Fuel wagering | x20 | x10 |
| Qualifying Cash Fuel deposit | €100+ | €500+ |
| Weekly cashback | 7%; €200 cashback | 15%; €500+ cashback |
| Weekly spin supply | VIP reward structure applies | 100 Free Spins |
Weekly cashback rises from 7% at VIP Level 8 to 15% at the highest VIP levels. Levels 10 to 12 have no cashback limit. The amount range begins at €200 for the VIP minimum level and reaches €500+ at VIP Level 12.
VIP wagering requirements vary by level from x10 to x35, with the VIP minimum level using x30. Treat the requirement as part of the reward calculation, not as extra playable cash. The lower figure attached to Cash Fuel at Level 12 is separate from the general VIP range.
Cash Fuel and other VIP extras: how the rewards are structured
Cash Fuel is a monthly bonus for VIP members. You make a qualifying deposit, then receive bonus cash with a wagering requirement. The deposit amount and bonus amount vary by VIP level, which is why the Level 8 and Level 12 requirements are different.
- At VIP Level 8, Cash Fuel uses a qualifying deposit of €100+ and x20 wagering.
- At VIP Level 12, the qualifying deposit is €500+ and Cash Fuel uses x10 wagering.
- The general VIP wagering range is x10 to x35, depending on level.
- VIP rewards can include custom bonuses, gifts and real-money prizes of up to €30,000 by level.
- The highest stated weekly spin supply is 100 Free Spins at Level 12.
The safest way to judge a VIP reward is to look at three things together: the amount you must deposit, the wagering attached to the bonus and the games that qualify. Give the terms a quick Review before you accept, especially when the reward is issued as bonus cash rather than real balance.
A reward is not the same as withdrawable cash
VIP bonuses and Cash Fuel include wagering conditions. Keep the deposit, wagering and game contribution rules together when deciding whether an offer suits your play.
VIP Transfer: how to apply with your existing status
Players who already hold active VIP status elsewhere can apply for the VIP Transfer feature. At Level Up, the basic account requirement is at least A$100 in total deposits or five or more deposits, together with active VIP status at the other operator.
Have either A$100 or more in total deposits at Level Up or at least five deposits.
Provide a VIP status email from the other casino with the sender and recipient visible.
Add a screenshot showing your VIP level or bonus history.
Send both screenshots with your VIP Transfer application.
Applications are reviewed within 24 hours.
Use clear, readable screenshots so the relevant details can be checked. The evidence needs to show both your active status and the required account history.
VIP withdrawals: higher cashout limits and processing times
VIP status can make a sizeable difference to cashout capacity. Regular player limits are A$3,000 per day, A$7,500 per week and A$15,000 per month. VIP members can cash out up to A$50,000, with higher daily and monthly limits plus a priority withdrawal queue.
| Detail | Regular player rule | VIP player rule |
|---|---|---|
| Daily limit | A$3,000 | Higher VIP limit; overall VIP cashouts reach up to A$50,000 |
| Weekly limit | A$7,500 | VIP limits are higher |
| Monthly limit | A$15,000 | VIP limits are higher |
| Queue | Standard withdrawal processing | Priority withdrawal queue |
Before your first Withdrawal is processed, KYC must be completed with a photo ID, such as a passport or driver's licence, and proof of address. A withdrawal request stays pending until all required verification steps are complete.
The method also affects timing: crypto wallet withdrawals are instant, e-wallets take 0-24 hours, and credit card or wire transfer withdrawals take 1-3 business days. If the operator cannot reach you by phone or email within two weeks of a withdrawal request, the account can be locked and the withdrawal cancelled.
Keep your contact details current
A pending withdrawal still needs completed verification and a reachable account holder. Check your email and make sure your submitted details can be used if support needs to contact you.
Responsible play tools still matter at VIP level
Higher VIP limits are optional benefits, not targets. Level Up provides deposit, loss and wager limits that can be set daily, weekly or monthly. You can also choose a cooling-off period of 1 week, 1 month, 3 months or 6 months, or use self-exclusion for 6 months, 9 months, 1 year or indefinitely.
A limit decrease takes effect immediately. An increase needs email confirmation and only applies after the previous limit of the same type expires. During cooling-off, fiat deposits are blocked and promotional offers are removed, while withdrawals remain possible. Self-exclusion disables the account, blocks fiat deposits and allows remaining balances to be withdrawn manually through support.
Crypto deposits may still process during cooling-off or self-exclusion because of the technical nature of crypto transactions. Self-exclusion also does not remove any verification requirement needed to process funds.
VIP Program: your questions
When does VIP membership start at Level Up Casino?
VIP membership starts automatically at Level 8. Levels 8 to 12 are the VIP levels within the 12-level programme.
How do I earn points towards VIP status?
You earn Loyalty Points by betting real money on games. A rolling 30-day window applies when maintaining your current level, and your LP progress is shown in your account.
What does the personal VIP manager do?
Your manager can be contacted through chat or email and provides priority support, custom bonuses, birthday gifts and special occasion gifts.
How much can VIP members cash out?
VIP cashouts can reach up to A$50,000. VIP members also receive higher daily and monthly withdrawal limits and access to a priority withdrawal queue.
What is required for VIP Transfer?
You need active VIP status elsewhere, plus at least A$100 in total deposits at Level Up or five or more deposits. The application also requires a VIP status email screenshot and a screenshot showing your VIP level or bonus history.
How does Cash Fuel work for VIP members?
Cash Fuel is a monthly VIP bonus activated after a qualifying deposit. The deposit and bonus vary by level; Level 8 uses €100+ and x20 wagering, while Level 12 uses €500+ and x10 wagering.
What is the maximum VIP bet?
VIP players can bet up to A$1,000 per round.
What verification is needed before a VIP withdrawal?
Before the first withdrawal, you need to provide photo ID, such as a passport or driver's licence, together with proof of address. The request remains pending until KYC is complete.
